The Master Key is a password that only you know and that is requested throughout the product for different purposes:
To decrypt the encrypted data stored in your Managers. This is its main purpose and the reason why it was created in the first place. Only your Master Key can perform this task.
To unlock the Main Menu or launch the mobile app if you choose to add this as an extra layer of security from the Settings.
Encryption is a process that converts human-readable plain text into ciphertext. Ciphertext is text that can only be read and used if the security keys used to convert the text from plaintext to ciphertext are known.
Encrypted data is secured data that can’t be read without your Master Key to decrypt it. It includes all of your passwords, which are automatically encrypted, and any data you decide to encrypt in your Data Manager.
You’ll need to create a Master Key before you can use the Password Manager or if you want to encrypt any piece of data in your Data Manager. For security reasons, it should be different from your Pocket Geek ID account password.
As we do not store it in any way, and since you are its only guardian, make sure to keep your Master Key safe and not lose it or you wouldn’t be able to decrypt any of your encrypted data (including your passwords) and we wouldn’t be able to help. If you do forget it, you will be able to create a new one (from your My Account page). At this time, all encrypted data will be lost. Your new Master Key will be used to decrypt any piece of data encrypted from then on.